Support

Need help with Parallel Journal? Reach out any time at support@parallel-journal.com and we'll get back to you.

Common questions

Where is my data stored?
On your device, and — if you have iCloud enabled — synced privately through your own iCloud account. See our Privacy Policy for details.

How do I back up or transfer my journal?
Use the export/backup option in Settings to save a backup file, and the restore option to bring it back on another device.

I found a bug or have a feature request.
Email us at support@parallel-journal.com with as much detail as you can — device model, iOS/macOS version, and steps to reproduce, if it's a bug.

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